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FROM BEIRUT TO BYBLOS

Price from
On Request
(per person)
Duration
7
Days
Tour Type
Tailor-made

HIGHLIGHTS

Lively & modern Beirut city, Roman ruins at Baalbek & Byblos, stunning scenery of the Beka'a Valley, crusader Castle of Qalaat Al-Bahr, old souks & markets, port city of Sidon
COUNTRIES : Lebanon

We start tour of Lebanon in the capital Beirut. Situated on the Mediterranean coast it has played an important role in shaping the history of the Middle East. From here we make the drive inland to Baalbeck, along the scenic Beka'a Valley. This valley is home to Lebanon's vineyards and wineries, and is at the heart of a tradition in wine making that goes back over 6,000 years. Baalbek, once called Heliopolis, was one of the largest sanctuaries in the Roman Empire, and today is without doubt Lebanon's greatest Roman treasure. Crown in the Jewel at Baalbek is the colossal temple of Bacchus, with its towering columns, which for the most part remain standing today.

We next head back towards the coast, stopping at the Umayyad remains of Anjar, before arriving at the magnificent Palace of Beiteddine. Built between 1788 and 1818 by Emir Bashir Shihab II, this beautiful structure is Lebanon's best example of early 19th century Lebanese architecture.

Heading south via the biblical city of Sidon, then north along the coast, we next take time to visit the UNESCO world heritage town of Byblos. We have plenty of time to explore this charming and historic town and its surroundings, before heading back to Beirut. The journey ends with a short tour of the city.

Our guide will meet you at Beirut airport and transfer you to your hotel in the city. The rest of today is free for you to begin exploring this beautiful coastal city.

  • OVERNIGHT:
    Beirut hotel
  • EXTRAS:
    Single Room Supplement (LBTMBB), Extra day in Beirut - pre-tour

Today we leave Beirut behind and head inland through the scenic Beka'a Valley, home to many vineyards and wineries, which are at the heart of Lebanon's famous wine industry. Eventually we reach the ancient Roman town of Baalbek, believe to have been founded by the Phoenicians as far back as the 3,000 BC. At some time in the 1st millennium BC a temple to the god Baal was built on the site, and later in 334 BC Alexander the Great conquered the area and renamed the town Heliopolis. The name derives from the Greek for sun 'helios' and 'polis' for city, thus 'City of the Sun' Today the town attracts many visitors each year and the star attraction it the remarkably well preserved Temple of Bachus.

  • OVERNIGHT:
    Baalbek hotel
  • MEALS:
    Breakfast, Dinner

Today we drive back towards the coast, first stopping at Ksara. The town is most famous for producing some fine Lebanese wines and we'll take some time to sample some of the many excellent local wines. Continuing on we next visit the remains of Anjar, a city founded by Caliph Walid I at the beginning of the 8th Century. Careful excavations have unearthed much of the ancient city, including hundreds of shops, baths and souks. Our final stop of the day take us to the more modern Beitiddine Palace, where there is a little museum and fine mosaics collection.

  • OVERNIGHT:
    Zahle hotel
  • MEALS:
    Breakfast, Dinner

Today we head west to the coastal town of Sidon where there remains a fine example of crusader architecture in the shape of the castle of Qalaat Al-Bahr, also known as the Sea Castle. This imposing structure was built by the crusaders in 1228 and consist of two main towers connected by wall. Although much of the castle was destroyed by the Mamluks, it still hints at the massive structure it once must have been. Later in the day we drive north along the Mediterranean coast to the port city of Byblos, where you have some free time to start exploring the souks and markets.

  • OVERNIGHT:
    Byblos hotel
  • MEALS:
    Breakfast, Dinner

Today we enjoy a full day tour of this marvellous and historic town. Recognised as a UNESCO World Heritage site, the coastal town of Byblos bears witness to the beginnings of the Phoenician civilization. We'll the citadel and ramparts of the old city, the Church of St John, the Roman amphitheatre, as well as wander through the old souks in search of souvenirs.

  • OVERNIGHT:
    Byblos hotel
  • MEALS:
    Breakfast, Dinner

Today you return to Beirut and enjoy an afternoon tour of the city. Firstly, we take a drive along the coast to the beautiful Pigeons Rock, and marvel at this amazing natural wonder. It's then on to the National Museum, which is home to over 100,000 exhibits, but only a fraction are now on display. You can work your way through the museum in chronological order from the Bronze Age right through to present day. Our last stop of the day it Martyrs Square, which was the old centre of Beirut before being completely ravaged during the war. You can see signs of the war at every turn and also marvel at the massive reconstruction project aimed at resorting Beirut to its pre-war glory.

The evening is free for you to do a little shopping and perhaps sample one of the many world class restaurants that the city has to offer.

  • OVERNIGHT:
    Beirut hotel
  • MEALS:
    Breakfast

Today is free for you to explore Beirut further and perhaps do some last minute shopping or some more sightseeing, beforel we transfer you to the airport for departure.

  • OVERNIGHT:
    N/A
  • MEALS:
    Breakfast
  • EXTRAS:
    Extra day in Beirut - post-tour
Included:
  • All Accommodation
  • All meals indicated in your itinerary
  • Airport transfers at the start and end of your trip
  • Site entrance fees for all tours detailed in your itinerary
  • Qualified tour guide to accompany you on all sightseeing
  • Private vehicles for all road journeys indicated
  • Lebanon Tourist Visa
  • Comprehensive pre-departure material

Excluded:
  • International flights (can be arranged on request)
  • Departure taxes
  • Tips
  • Meals, drinks & snacks not mentioned in the itinerary
  • Any other items not mentioned in the itinerary
From Beirut to Byblos accommodation
The hotels and accommodations listed below are the ones we use most often on this tour. From time to time we may exchange these for similar properties at the same level. In general, specific hotels cannot be guaranteed on our group tours, but you may select your preferred options if you are booking a tailor-made trip.
coral-beirut-al-hamra-beirut.jpg
Local rating
Our rating
Coral Beirut Al Hamra Hotel
Beirut, Lebanon

Situated in the heart of Beirut, Coral Beirut Al Hamra Hotel offers air-conditioned suites with a kitchenette with a minibar and a microwave. ...


Situated in the heart of Beirut, Coral Beirut Al Hamra Hotel offers air-conditioned suites with a kitchenette with a minibar and a microwave. Facilities include a shisha terrace.

The rooms of Al Hamra have a modern interior, decorated with warm colours and dark wooden furniture. All rooms feature a flat-screen TV, complimentary tea and coffee making facilities, and a private balcony.

Snug Restaurant offers a selection of authentic Lebanese specialities and international favourites, made with fresh, seasonal ingredients. Room service is available as well.

Coral Beirut Al Hamra reception is open 24/7. The hotel also offers laundry and dry cleaning facilities, car rental, and fax and photocopying services.

palmyra-hotel-baalbek.jpg
Local rating
Our rating
Palmyra Hotel
Baalbek, Lebanon

Featuring free WiFi and a restaurant, Palmyra Hotel offers accommodation in Baalbek. The hotel has a sun terrace and views of the garden, and ...


Featuring free WiFi and a restaurant, Palmyra Hotel offers accommodation in Baalbek. The hotel has a sun terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site.

Certain rooms have a seating area to relax in after a busy day. Rooms have a private bathroom.

There is a 24-hour front desk at the property.

cristal-grand-kadri-zahle.jpg
Local rating
Our rating
Cristal Grand Kadri Hotel
Zahle, Lebanon

Offering a seasonal outdoor pool and fitness centre, Cristal Grand Kadri Hotel is set in Zahle, 23 miles from Beirut. The hotel has a children...


Offering a seasonal outdoor pool and fitness centre, Cristal Grand Kadri Hotel is set in Zahle, 23 miles from Beirut. The hotel has a children's playground and terrace, and guests can enjoy a meal at the restaurant.

The rooms include a flat-screen TV with satellite channels. Some units include a seating area for your convenience. You will find a coffee machine in the room. Extras include bath robes and a hair dryer. Cristal Grand Kadri Hotel features free WiFi throughout the property.

There is a 24-hour front desk at the property.

victory-hotel-byblos.jpg
Local rating
Our rating
Victory Hotel
Byblos, Lebanon

Victory Byblos Hotel & Spa is located in historical Byblos, just minutes from trendy boutiques and the Casino du Liban. The beach is 50 yards ...


Victory Byblos Hotel & Spa is located in historical Byblos, just minutes from trendy boutiques and the Casino du Liban. The beach is 50 yards from the hotel.

The hotel provides well-equipped rooms and suites, all with great views from private balconies. The rooms have flat-screen TVs, wireless internet, split AC, minibar, and blackout curtains.

Guests can work out in the gym or relax in the spa's hot tub. There is also a beauty centre, offering body and facial treatments.

Guests can enjoy a meal in the restaurant with its terrace and views of the Mediterranean Sea. For drinks, there is a lounge bar.

Victory Byblos Hotel & Spa is located 0.9 miles from Byblos old Souk & Castle and only 350 yards away from "Publicity" a group of 15 pubs and bars which is considered to have the best nightlife in Lebanon.

From Beirut to Byblos options

Our tours are designed to include all that you need to enjoy a really special time in the destination you're visiting. However, we do also offer some extra options to complement the tour and add some additional sightseeing or activities, or some extra time at either end of the tour.

All accommodation based options (e.g. Single supplements, extra nights, cruise upgrades) should be booked and paid for in advance so that we can make the appropriate arrangements. Other options may either be booked and paid for in advance or while you are on the tour, though we recommend booking in advance to ensure there are no issues with availability.

Many options are priced the same throughout the year, but some may incur single or high season supplements - full details are given on the tour reservation form or on request.

Single Room Supplement (LBTMBB)
Price from
On
Request

per person



Single Room Supplement (LBTMBB)
Min numbers: 1 person

This option books a single room in all the accommodation throughout the tour. Room shares are not available on this tour, so if you are single..


This option books a single room in all the accommodation throughout the tour. Room shares are not available on this tour, so if you are single traveller then you will need to add this option to your booking.

Note: The price shown is a low season price. Slightly higher prices may apply during high and peak seasons - the exact price for your dates will be shown on the online booking form and is always available on request.

Extra day in Beirut - pre-tour
Price from
On
Request

per person



Extra day in Beirut - pre-tour
Min numbers: 1 person

This option adds an extra day to the start of your tour, staying in the same hotel as the main tour itself (subject to availability). Your air..


This option adds an extra day to the start of your tour, staying in the same hotel as the main tour itself (subject to availability). Your airport arrival transfer is still included. Prices shown are per person and based on two people sharing.

Note: Single room and peak season supplements apply.

Extra day in Beirut - post-tour
Price from
On
Request

per person



Extra day in Beirut - post-tour
Min numbers: 1 person

This option adds an extra day to the end of your tour, staying in the same hotel as the main tour itself (subject to availability). Your airpo..


This option adds an extra day to the end of your tour, staying in the same hotel as the main tour itself (subject to availability). Your airport departure transfer is still included. Prices shown are per person and based on two people sharing.

Note: Single room and peak season supplements apply.

from-beirut-byblos-map.jpg
From Beirut to Byblos tour notes

The detailed Tour Notes below have been written to give you some more detailed information about how the tour runs, what to expect, and how to prepare for your holiday. We recommend downloading an up to date copy of these shortly before you travel in case of any changes.

We use good quality 4-star hotels on this tour. Accommodation is based on twin, triple or double en-suite rooms with air conditioning. Please visit the accommodation tab of this tour for examples of the hotels normally used on this tour. If you have any specific accommodation requests please let us know and we'll be happy to provide you with a customised quotation.

Our trips feature a mix of different transport options. We want you to feel like you're really experiencing the country you're travelling through, but at the same time we want you to finish journeys refreshed enough to enjoy the next stage of the tour. Our routes in Lebanon and the small distances involved mean that we use private vehicles throughout this tour.

Your airport transfers are only included on the first and last day of the set tour itinerary, plus on any additional days if you book your hotel room with us. If you make your own arrangements for additional accommodation at either the beginning or the end of the tour then you will need to arrange your own airport transfers on these days.

We want to give you as much flexibility as possible when it comes to booking your holiday with us. So, to take account of people with varying travel plans, except on some Escorted Tours, we don’t include your international flights in the main tour price. We are however very happy to book your flights for you. Our ATOL (UK flight sales license - No. 10467) protects all holidays booked together with a flight from the UK.

Please contact us with your preferred dates and departure airport and we’ll give you a selection of airlines, times and fares to choose from. Your airport arrival & departure transfers are included on the first and last days of the tour whether you book your flights independently or through us. Nearly all our Lebanese tours start and finish in Beirut airport (BEY).

As we don't offer guaranteed group departures on this tour we can run the itinerary for however many people you happen to be travelling with, starting from 1 upwards. The prices given for this tour are based on a minimum of 2 passengers travelling, so if you have a different number of passengers in your group please contact us for a customised quotation.

In Lebanon we provide fully trained, local English-speaking guides for all of the sightseeing tours. At Encounters Travel we only use local guides and reps. We feel this gives you the best experience of the country and the sites you are seeing. Please check our website for more details and profiles of some of our most famous guides.

The tour price includes entrance fees to all the tourist sites mentioned in the itinerary. If you visit any sites not mentioned in the itinerary then you will need to cover the entrance fee costs.

Tipping is common practice in Lebanon, as a sign of appreciation for services provided. You may therefore wish to tip your guide and driver at the end of the tour. You should not feel obliged to tip any particular amount, and should consider your personal budget. We are often asked to provide a guide however, and can suggest that approx. GBP 5 / USD 8 per person per day would be appropriate.

You should ensure you are fully insured for medical emergencies including emergency evacuation and repatriation.

Recommended vaccinations and other health protection measures vary according to the country you are visiting and where you are travelling from. We recommend you contact your GP/medical practitioner or a travel clinic for current information on vaccinations needed for your destination.  You should ensure that you are up to date with vaccines and boosters recommended for your normal life at home, including for example, vaccines required for occupational risk of exposure, lifestyle risks and underlying medical conditions.
In addition, additional courses or boosters normally recommended for the countries in this region are:

Egypt: Tetanus, Typhoid, Hepatitis A
Jordan: Tetanus, Hepatitis A
Israel: Hepatitis A, Poliomyelitis
Lebanon: Dipheria, Hepatitis A

Malaria is not generally present unless it has been contracted abroad; you do not need to take malaria prophylactics.

More information is available here: Egypt, Jordan, Israel, Lebanon

Note: We are aware of some places in Egypt using ‘black henna’ instead of pure brown henna. Black henna contains a chemical dye PPD (paraphenylenediamine) which can result in severe allergic reactions and resultant scarring. To be safe we recommend avoiding any henna tattoos while in Egypt unless you are certain they are using pure brown henna.

Passports should be valid for at least six months after your departure from the country. Please do not bring an almost full or almost expired passport. Visa arrangements are the responsibility of the traveller, and requirements are subject to change by the local authorities.

For many nationalities visiting Lebanon a visa on arrival is possible at Beirut International Airport. This applies to most countries of the Commonwealth, European Union, Russia, Japan and the US continent. Even if you are eligible for a visa on arrival, it is prudent to check up to date requirements with your nearest Lebanese consulate.

Other nationalities may require a visa prior to arrival and to obtain this in advance, please contact your local Lebanese embassy or consulate or a visa agency for details.

IMPORTANT: The Government of Lebanon denies entry to Israeli passport holders, Israeli visa holders (valid or expired) and those with any evidence of travel to Israel within their passport.

The time in Egypt, Jordan and Israel is GMT plus 2 hours. Daylight saving adjustments have historically been applied in some years but not others. At present it appears that there will be no daylight saving changes in Egypt 2016 and beyond, though this may change at short notice (with a resulting impact on flight times and schedules). In Jordan and Israel, daylight saving of one hour is generally applied between the end of March and the end of October, making it GMT plus 3 hours. Exact dates vary from year to year and sometimes the changes may be scrapped altogether.

Sockets are two round pronged and 220 volts (Type C). Universal adaptors are available in most airport shops if you don’t have one already. Standard European adapters will work fine, though sometimes they may feel a little loose in the sockets. All hotel rooms have electrical sockets where you can re-charge cameras, phones etc. Hair dryers are normally available on request from the hotel reception if not in your room already.
If you have US appliances (110 volts) you will need a voltage converter as well as a plug adapter.

The local currency in Lebanon is the Lebanese Pounds (called Lira). You do not need to arrange to bring any Lebanese currency with you as exchange facilities are available in the international airports and in most hotels, banks and bureau de changes in major towns. You should try to obtain and keep hold of small denomination notes or coins on you during the tour as these are useful for toilets, tips and small purchases. ATMs are readily available in major towns and many local shops will accept VISA/Mastercard or Amex, but may charge additional fees - check before you pay. Travellers cheques are not recommended as they can not be changed in many places now, and can incur high fees.

While in Lebanon you will need sufficient funds to cover meals not included in the itinerary, drinks, snacks, souvenirs and personal expenses such as laundry. These should generally all be paid for in local currency, though tips for guides and drivers may be paid in hard currency (GBP, USD, EUR).

It is difficult to recommend a level of personal spending money which will suit everyone as this can differ greatly, but as a guideline, we would suggest allowing USD 25-35 per person per day as a minimum. Allow more if you plan on doing lots of shopping, or buying many alcoholic drinks.

Luggage: Suitcases, rucksacks or fabric holdalls are all fine to bring with you to Lebanon. You should also bring a small daypack/bag to take out during the day. Your main luggage will normally be left in the hotel during your sightseeing trips – you will not need to carry it far, and there are nearly always hotel porters to assist.

Luggage limits: There is no luggage limit for this tour. However, most airlines restrict you to between 20kg and 25kg for your hold luggage and between 5kg and 10kg for hand luggage. Please check with your airline before travelling to the airport.

Clothing: The climate in Lebanon varies widely from hot days in the summer to cool and sometimes wet days in the winter months. At night, especially in the deserts, the temperatures can drop quite dramatically. So you must pack for cool conditions. Formal dress (eg. suits & ties) is not required. When visiting any mosques, legs and arms should be covered.

Other items: We also recommend you bring a sun hat, sunscreen, sunglasses, a basic first aid kit, toiletries, money belt, small torch, camera & charger.

This tour is designed as a sample tailor-made tour itinerary. As such we do not offer set group departure dates that you can join. Rather, the tour is available for you to do privately starting on any date of the year. Guideline seasonal prices are given below, based on 2 people travelling. If you would like to adjust the tour itinerary, or there will be more or less people travelling, please contact us and we will customise a price for you.

If you would like to book a place on this tour, please complete the online reservation form on our website (via the Dates & Prices tab on the tour page). You can pay your deposit or full balance online, or just hold a reservation if you prefer. We will then contact you with more details about how to complete your booking. Payments may be made by debit or credit card (subject to a card processing fee), or by making a bank transfer or posting us a cheque/bank draft. Full details will be provided in your booking confirmation email. Please contact us if you would like any more information or have any questions before making a booking.

Travel insurance is compulsory on all of our tours and needs to cover personal accident & liability, medical expenses and repatriation, travel delay & abandonment. We also strongly recommend that you take out cover against cancellation and lost/stolen baggage. Personal medical insurance does not normally provide sufficient cover and is generally not suitable for travel on our tours. You will not be able to join your tour if you have not provided us with details of your insurance or if you arrive without cover in place (no refunds will be due in this event). More information...

You may arrange your own insurance, or you can take advantage of a comprehensive policy that we can arrange for you through Endsleigh Insurance which has been designed to be suitable for our tours. The policy is available to travellers of all nationalities and you do not need to live in the UK  to take out the policy. For full details of cover provided, prices and to apply for one of our policies, please complete travel insurance application form.

Note: Any country that borders the Mediterranean is considered as 'Europe' for the purposes of travel insurance (including Turkey, Israel, Egypt and Morocco). If you are doing a tour that visits one country in 'Europe' and one that is 'Worldwide' (for example, an Egypt and Jordan tour), then you need a 'Worldwide' policy. When completing the form you should enter your travel dates including any extra days involved in overnight flights or connecting travel between your home and the tour. Our policies are not able to cover any extra time or activities other than your tour and options booked with us and your travel to & from home.

If you plan to arrange a hot air balloon flight locally, or do some scuba diving during your tour, you should check the small print in your policy to make sure these are covered (these are covered in our policy). Please also check the maximum altitude that you will be reaching and that full cover including emergency evacuation is provided up to this altitude.

IMPORTANT:  We must have your travel insurance details (policy number and type of insurance) before you depart or you may not be allowed to join the tour.  If you haven't told us already, please let us know the details when you can. You should take a paper copy of your insurance policy with you as you may be asked to show this at the start of the tour.

We are a UK registered company and an ABTA Member (Y4447) and you can be confident when booking with us that your money is safe and protected.
If you book a flight departing from the UK from us with your tour, or if you live in the UK and your tour includes domestic flights, then your entire package is ATOL protected by the Civil Aviation Authority. Our ATOL number is 10467.
Additional financial protection is also provided through a financial failure insurance policy provided by Affirma for passengers not booking flights.
Please see our website or booking conditions for more information.

It is impossible not to have an impact on the local environment, cultures and eco-systems when you travel. However, it is very possible to try and ensure that these impacts are as limited, or positive as possible. We are committed to ensuring that we try to leave our host countries in a better state than we found them and encourage and assist our travellers to help us with this.
The following are a few simple tips that require very little effort on your part but which will help ensure that any effect you have on the locations you visit is positive rather than negative.

  • Don’t prejudge: Things in different countries will almost certainly be different. That doesn’t make them worse or inferior, just different.
  • Communicate: Don’t expect locals to speak your language. Take the trouble to learn a few words or phrases of the local language. Don’t worry about sounding silly. Most locals are patient and accommodating and appreciate you making the effort to communicate in their language.
  • Conserve energy: Be careful not to waste valuable resources. Use local resources sparingly. Switch off lights, air-conditioning and fans when you leave the hotel room and don’t waste water. Remove superfluous packaging. Many countries have far less efficient waste disposal systems than ours. Remove packaging from newly acquired items before leaving home.
  • Don’t litter: No matter how untidy or dirty the country you’re travelling in may look to you, avoid littering, as there is no need to add to the environment's stress. Many of the countries we visit have a tough challenge dealing with rubbish and waste. Please consider taking home as much plastic waste as you can (e.g. water bottles).
  • Choose environmentally friendly products: By using environmentally friendly (bio degradable) sun creams, shampoos and detergents you can help reduce pollution.
  • Respect local customs and traditions: As you are a guest in these countries, you should also comply with the local customs. If you are friendly and well mannered, the locals will reciprocate and it will only enhance your experience. It’s important to follow dress and behaviour guidelines especially when visiting religious or sacred sites (your tour leader will advise you how best to do this).
  • If a client commits an illegal act the client may be excluded from the tour and Egypt Uncovered shall cease to have responsibility to/for them. No refund will be given for any unused services.

All porters are employed and equipped following guidelines set by the International Porter Protection Group (IPPG).

You can stay in touch with us online by following us on Facebook and Twitter. We post updates on relevant travel news in our destination countries, special offers and discounts and other interesting travel related news and information.
www.facebook.com/EgyptUncovered
www.twitter.com/encounterstravl (yes, without the 'e')

Travel Aware campaign

It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.

General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.

You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.

Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Travel Aware' campaign which provides further useful and invaluable information.

'Travel Aware' campaign

From Beirut to Byblos dates & prices

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tripadvisor winner 2014 and 2015
Egypt Uncovered Reviews
Service

Posted Jan 16, 2016
Service rating : The staff at Encounters was helpful and accommodating both before and during our trip.

Product : Sheriff was the absolute best guide we could have asked for! He was personable and knowledgeable and help us feel welcome and comfortable for our entire trip.
Service

Product

Posted Feb 15, 2014
Service rating : Everything was taken care of and I thoroughly enjoyed it. I will travel again using your company.

Product : I really loved this trip! Our guide was wonderful and the mix of people, perfect.
Service

Product

Posted Jun 09, 2016
Egypt Uncovered replied to questions in a timely fashion. The process was very straight forward and made travel easy. I would recommend and have already done so to my co-workers. Our tour guide Waleed was the best. He has an abundance of knowledge and was extremely helpful. He made the trip very enjoyable. Thank you!
Service

Posted Oct 06, 2016
The customer service agents have been responsive to my emails and questions. But last time I contacted them about the Egypt trip and was told the deal will end in 9 days (back on Sep 20th) and they will be able to provide confirmation, now it's been 17 days and I haven't heard from them. It would be helpful to be informed of the status of the tour. Overall everyone was competent and pleasant.
Service

Product

Posted Jun 17, 2014
Service rating : Let us feel very welcom, was on time on airport. Great guides that was always on time. Great vehicles & driver (Santos) was very friendly! Encounters supply gold water whicj was a great bonus as I usualy bought my own water on trips. Nice hotels. Will travel again with Encounters

Product : Was a great tour! Visit nice places. Only the park that we visit one day I would not reccomend - maybe they can do something else in the Parks Place.
Service

Product

Posted Feb 05, 2015
Service rating : Very Prompt and efficient

Product : Very well planned and good arrangements.However since we missed out part of our trip we expected some discount for not using facilitiesfor about 6 days.
Service

Product

Posted Aug 16, 2015
Service rating : Was pleasantly surprised at how organised the tour was. There was only one occasion where the hotel was changed and was not completely satisfactory. All communication was promptly answered and dealt with in a competent manner.

Product : Loved the tour and thought we experienced the best Turkey had to offer. At times would have liked just a little bit more time to explore at our own leisure. Particularly would have like to have stayed closer into the township of Cannakkale .
Service

Product

Posted Feb 14, 2014
Service rating : Although the personnel and the personal contact were "all good," quite a few things got mixed up enroute. It all worked out in the end, but at times there were a few questions about whether it would all be fine. Perhaps that's due to the circumstances of time and place (which are essentially another world), and the attempt to bridge cultures.

Product : Overall very good, but at times a bit haphazard. The enthusiasm level of the group participants varied widely, by person and over time, in part for that reason. Some explanations of what was going on would at times have been helpful, despite it all working out okay.
Service

Posted Jan 08, 2016
Overall satisfied
Service

Posted Sep 04, 2015
Service rating : Our agent Amanda was great and so understanding when we needed to completely change the tour we had booked on.

Product : Reading the details before we went on this tour it was full of local content and activities
Service

Product

Posted Jan 10, 2016
Don't miss out on this opportunity.
Service

Product

Posted Jun 17, 2014
Service rating : Very prompt service. They always responded to my queries in a friendly and professional manner. I would use again.

Product : Some minor improvements would benefit the tour. Having said that we had an excellent guide and a very good time