Thank you for trying to make your payment through our website. Unfortunately the payment failed. This normally happens because your bank/card issuer has seen that you are trying to make a significant purchase online and they have put a safety block on the payment for your security. Alternatively, the address you gave when making the booking may not match the address the card is registered to.
We suggest you call your bank/card issuer and tell them that you are trying to pay Uncover the World Travel Ltd. in the United Kingdom, and they should release any blocks and allow the payment to go through.
If the card you are paying with is registered to a different address to the one we have for the lead booker in your party (for example if someone else on the reservation is paying, but does not live with you), then you will need to contact us with the new address details so that we can update your booking. Once these steps have been completed, try the payment again and it should go through fine.
If this still doesn't work or you have any other issues with the online payment process, please contact us and we can arrange to take the payment by phone or via an alternative method.
Thank you.